Managerial Role And Decision Making
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Being in a managerial role usually requires prompt decision making. Decision making process is the process by which managers respond to opportunities, threats, analyze all the available options and make a sound decision which is commensurate with the goals of the organization.
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The decision taken helps decide the further course of action. Decision making is one of the core responsibilities of a manager’s job. There are other responsibilities as well which usually involve problem solving and work distribution. A manager must make informed decisions based on his expertise, technical knowledge and experience.
Managers use a wide range of decision strategies, often changing these strategies from one situation to the next. The strategies lead to a wide variety of choices of varying quality, depending on the decision being made. Managers are equipped with a number of useful techniques for diagnosing problems, clarifying values and goals, structuring and modeling decisions, and gathering useful information.
The three kinds of managerial roles include:
- Interpersonal -- which include figure heads and leaders
- Informational -- who receive and disseminate critical information
- Decisional -- who initiate activities, handle disturbances, allocate resources and negotiate conflicts.
Decisions made by top managers commit the total organization towards a particular course of action. Decisions made by lower level managers implement the strategic decisions of top managers in the operating areas of the organization. Top managers make Category II decisions. Operating managers make Category I decisions, while the middle managers supervises the making of Category I decisions and support the making of Category II decisions. The success of the decision taken is a function of the decision quality and decision implementation.
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